Frequently Asked Questions

Tell us what you think of our website. Let us know of any recommendations or problems you may have. Your feedback is very important to us and we will try our best to fullfill your needs. Please email your comments to Chris, at chris@vintagewinemerchants.com.

We do handle private tastings and wine classes for small groups all the way up to large corporate events. For our tastings, we can offer anything from a simple tasting of five wines all the way up to a Tour of Tuscany with a live band playing in the background. Contact our event coordinator, Harry, at harry@vintagewinemerchants.com or call the store at 408-260-1115.

Yes. Due to the vast size of our inventory, we cannot list everything in-stock on our Website. If you cannot find something on our website, please email your request and the quantity desired to us at sales@vintagewinemerchants.com, and we’ll get back to you with a prompt reply.

No. You can also order over the phone or just walk into the store during business hours.
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Yes. We use the latest encryption technology to keep all your information safe. We guarantee that each purchase you make is protected and safe.

We make every attempt to get your order shipped to you as soon as possible. Most orders are shipped within 24 hours of ordering… many on the same day.

Orders within California: please allow 1-3 business days for delivery.
Orders outside the California area usually take 3-6 business days, depending on your shipping address; some orders could take longer.

We have detailed driving directions listed on our location/hours page. Or if you do better interacting with a real, live person, just give us a call at 408-260-1115 and we’ll be glad to guide you.

Go right to our contact to email us. For address or telephone and fax number, go to location/hours.

The easiest way to stay informed about our festive food and wine events, as well as our weekly wine tastings at our unique, in-store tasting bar, is to sign up for our email updates and free newsletter. We’ll give you plenty of opportunities to try new wines and expand your wine knowledge, all in a friendly, relaxed atmosphere. To sign up, click here. And of course, you can always just drop by the store to see, well, what’s in store!

Our advice is simple: Come visit us at the store. At Vintage, one of our main goals is to de-bunk the intimidation so often associated with wine. We start by creating a friendly environment where pretension and condescension have no place. You can chat with wine experts and start learning more about wine without feeling like you should know more than you do. We’ll help you find a wine you like at a price that’s right for you, whether it’s a $10 bottle or a $100 bottle, and whether you’re in designer Italian shoes or flip flops.

Our complete shipping policy can be found here. Or you can just give us a call at 408-260-1115 and we’ll be glad to answer any questions you might have.

We pride ourselves on having an eclectic selection of superior quality wines that are priced competitively every day, but we do have great deals and special offerings all the time. The best way to find out about when those additional great values are coming your way is to sign up for our email updates and our free newsletter. Doing so will also give you access to special offers and events that aren’t available to the general public. To sign up, just click here.

We feel lucky to be involved in a long-term partnership with the San Jose Museum of Art. We at Vintage work daily to tear down barriers to wine. The Museum is dedicated to breaking down the barriers to art, ensuring artistic excellence and access for a diverse populace through its free admission policy. To find out more, please click here.

Our free newsletter and email updates are also great ways to stay informed. You can sign up for those right here.

We don’t share your information with anyone. Why? Because wine doesn’t mix well with spam or junk mail. Our complete privacy policy can be found here.